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Accessibility Statement

Ready Sites is committed to ensuring digital accessibility for all people, including those with disabilities. 

Our Commitment to Accessibility:

We believe the web should be accessible to everyone. This website is designed and maintained to provide an inclusive experience for all visitors, regardless of ability, technology, or circumstance.

Measures to Support Accessibility:

  • Include accessibility throughout our internal policies.

  • Include people with disabilities in our design personas.

Conformance Status:

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Ready Sites is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Technical Specifications:

Accessibility of Ready Sites relies on the following technologies to work with your web browser and any assistive technologies or plugins installed on your computer:
 

  • HTML

  • CSS

  • JavaScript

  • WAI / ARIA
     

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives:

Despite our best efforts to ensure the accessibility of Ready Sites, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

 

Known limitations for Ready Sites:
 

Third-party content including plugins, iframes, and other hosted or embedded content

 

We cannot guarantee that all third-party content integrated into our website is fully accessible, because these components are developed by external providers, and we have limited control over their accessibility features and compliance with WCAG 2.1 standards. We are committed to selecting third-party solutions that prioritize accessibility whenever possible and working with vendors to improve accessibility of their products. If you encounter accessibility barriers with any third-party content on our site, please contact us using our feedback form. We'll work to provide alternative accessible solutions or assist you in accessing the information you need.
 

Content visibility at 200% magnification

 

While we've designed our site to be readable at various zoom levels, we cannot guarantee that all content remains fully visible and functional when magnified to 200% because complex layouts and certain interactive elements may not respond optimally to high magnification levels. We've implemented measures to reduce the need for significant magnification by using larger text sizes throughout the site. If you encounter specific areas that are difficult to access when magnified, please contact us with details. We can provide alternative formats or personalized assistance for accessing problematic content.

 

Screen resolution optimization

 

  • Recommended Desktop Resolution: 1920x1080

  • Recommended Laptop Resolution: 1280x720

  • Recommended Tablet Resolution: 1536 x 2048

  • Recommended Mobile Resolution: 2400 x 1080
     

Users with screen resolutions outside of these ranges may experience display or navigation issues including content overlapping, buttons that are not clickable, or other layout and formatting problems. We are working to improve our responsive design to accommodate a wider range of screen resolutions. If you encounter display issues due to your screen resolution, please contact us with details about your device and screen resolution. We can provide assistance or alternative ways to access the content you need.

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Testing with assistive technologies and diverse user environments

 

Our site has not been comprehensively tested with all assistive technologies or in every possible user environment, because the range of assistive technologies, browser combinations, and device configurations is extensive, making exhaustive testing challenging for our resources. We are working to expand our testing protocols and welcome user feedback to identify accessibility barriers we may have missed. This feedback helps us prioritize improvements. We encourage users who encounter accessibility barriers to contact us with specific details about the issue, including the assistive technology used, browser, device, and actions taken. Your feedback is invaluable in helping us improve accessibility for all users.

Feedback and Reporting Issues:

We welcome your feedback on the accessibility of our digital services. Let us know if you encounter accessibility barriers on our website:

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  1. The web page or content where you encountered the problem

  2. A description of the issue and how it affects your ability to access content

  3. The assistive technology or browser you were using, if relevant

  4. Any other details that might help us understand and resolve the issue

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We take accessibility feedback seriously and will work to address reported issues promptly. We try to respond to feedback within within 3 business days.​

Formal Complaints:

We strive to respond to and resolve all accessibility concerns and feedback within 3 business days and to propose a solution within 10 business days. Please contact the Minnesota Department of Human Rights and/or the U.S. Department of Justice's ADA Information Line should you be dissatisfied with our response.

Updates and Improvements:

We are committed to maintaining and improving the accessibility of this website on an ongoing basis. We document all accessibility improvements and track our progress over time. Significant updates to accessibility features or resolutions of known issues will be noted in this statement.

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