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Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect:

We collect information you provide directly to us and information automatically collected when you visit our website.

Information you provide to us:
 

  1. Name, email address, phone number, and business name when you contact us or book a consultation

  2. Project details, website content, and business information when you become a client

  3. Payment information when you pay for services

  4. Communications you send to us via email, contact forms, or our client portal

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Information collected automatically:

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  1. Your IP address, browser type, and device information when you visit our website

  2. Pages you view, links you click, and how you interact with our site

  3. Date and time of your visit and referring website

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We collect this information through contact forms on our website, Calendly when you schedule appointments, Wix Payments and PayPal when you make online payments, Kitchen.co client portal when you access project files, website analytics and cookies, and email correspondence.

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We do not knowingly collect personal information from children. ​Our website and services are not directed to children under 13 years of age. If you believe we have collected information from a child, contact us immediately and we will delete it.

How We Use Your Information:

We use the information we collect in the following ways:

  1. To provide web design and development services

  2. To communicate with you about your project, appointments, and invoices

  3. To process payments and maintain financial records

  4. To improve our website and services

  5. To send occasional updates about Ready Sites (you can opt out anytime)

  6. To comply with legal obligations and enforce our terms

We do not sell your personal information to third parties.
We do not use your information for marketing purposes without your consent.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Security measures we use:
 

  • Secure SSL encryption on our website

  • Password-protected client portal access 

  • Regular security updates 

  • Secure payment processing 

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You are responsible for maintaining the confidentiality of your client portal login credentials. Notify us immediately if you suspect unauthorized access to your account.

Cookies and Tracking:

Our website uses cookies and similar tracking technologies to improve your experience and analyze website traffic.

Cookies we use:
 

  • Essential cookies required for website functionality

  • Analytics cookies to understand how visitors use our site

  • Calendly cookies when you schedule appointments
     

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website. We may use analytics services like Google Analytics to understand website usage. These services collect information about your visit but do not identify you personally.

Third-Party Sharing:

We share your information with third-party service providers who help us operate our business. These providers are contractually obligated to protect your information and use it only for the purposes we specify.


Third-party services we use:
 

  • Calendly for appointment scheduling (collects name, email, phone, appointment details)

  • Wix Payments and PayPal for payment processing (collects and securely stores payment information)

  • Kitchen for client portal and project management (stores project files and communications)

  • Email service providers for business communications

  • Website hosting and platform providers
     

Each third-party service has its own privacy policy governing how they handle your data. We encourage you to review their policies. We may disclose your information if required by law, court order, or government request, or if necessary to protect our rights, property, or safety.

 

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Rights:

You have the following rights regarding your personal information:
 

  1. You can request a copy of the personal information we hold about you.

  2. You can request that we correct inaccurate or incomplete information.

  3. You can request that we delete your personal information, subject to legal or contractual obligations to retain certain records.

  4. You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

  5. You can request a copy of your information in a structured, commonly used format.


To exercise these rights, contact us at meche@readysites.studio. We will respond to your request within 30 days.
Please note that deleting your information may limit our ability to provide services or support for past projects. We retain certain information as required by law for tax, accounting, and legal purposes.

Data Retention:

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods:
 

  1. Active client information: Duration of project plus 7 years for tax and legal compliance

  2. Inactive client information: 7 years after last contact for business records

  3. Website visitor data: 2 years through analytics services

  4. Marketing communications: Until you opt out or request deletion

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After retention periods expire, we securely delete or anonymize your information.

Policy Updates:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated revision date at the top.

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We will notify you of significant changes via email or prominent notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

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